Grosvenor Casino review in 2024

Grosvenor Casino is a trustworthy label, already well-established for years in the gambling market. So for 2024, they offer quite a lot for gamblers in terms of service: a nice selection of high-quality games from top providers, flexible and reasonable payment methods, curated bonuses and responsive support service. In fact, there is nothing to add here to be called a “top casino”, but Grosvenor Casino came even further by providing various means for responsible gambling in case you find yourself in trouble.

155% up to £500
  • Minimum deposit: £30
  • Maximum cashout: Unlimited
  • Wagering requirements: 40x (bonus + deposit) (restrictions apply)
  • Maximum bet: £5
200% up to £1,000
  • Minimum deposit: £25
  • Maximum cashout: 15x deposit value
  • Wagering requirements: 50x bonus (restrictions apply)
  • Maximum bet: £5 or 29% of the corresponding deposit (lower value applies)
250% up to £1,000
  • Minimum deposit: £25
  • Maximum cashout: 15x deposit value
  • Wagering requirements: 45x bonus (restrictions apply)
  • Maximum bet: £5 or 29% of the corresponding deposit (lower value applies)
100% up to £500
  • Minimum deposit: £20
  • Maximum cashout: £15,000 or 50x bonus value (lower value applies)
  • Wagering requirements: 35x (bonus + deposit) (restrictions apply)
  • Maximum bet: £5
200% up to £250
  • Minimum deposit: £50, Maximum cashout: Unlimited
  • Wagering requirements: 10x bonus (restrictions apply)
  • Maximum bet: £2
400% up to £3,000
  • Minimum deposit: £25, Maximum cashout: Unlimited
  • Wagering requirements: 45x bonus (restrictions apply)
  • Maximum bet: £5 or 29% of the corresponding deposit (lower value applies)
150% up to £500
  • Minimum deposit: £25, Maximum cashout: Unlimited
  • Wagering requirements: 45x bonus (restrictions apply)
  • Maximum bet: £5
170% up to £1,000
  • Minimum deposit: £20, Maximum cashout: Unlimited, Only for deposit via: Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Ripple, Dash, monero, Stellar
  • Wagering requirements: 30x (bonus + deposit) (restrictions apply)
  • Maximum bet: £5
400% up to £2,000 and 100 extra spins
  • Minimum deposit: £20, Maximum cashout: Unlimited
  • Wagering requirements: 50x bonus (restrictions apply)
  • Maximum bet: 19% of starting bonus value
300% up to £500
  • Minimum deposit: £50, Maximum cashout: Unlimited
  • Wagering requirements: 45x (bonus + deposit) (restrictions apply)
  • Maximum bet: £2
Grosvenor Casino

Pros & Cons of Grosvenor Casino

Grosvenor Casino has a lot to offer players, but like any online casino, it has its strengths and weaknesses. In this section, we’ll take a closer look at the pros and cons of playing at Grosvenor Casino.

Pros
  • Well-established and reputable brand
  • Licensed by the UKGC and AGCC
  • Wide range of games from top providers
  • Excellent live casino powered by Evolution Gaming
  • Generous welcome bonus with fair wagering requirements
  • User-friendly website and mobile app
  • Comprehensive sportsbook section
Cons
  • Limited selection of payment methods compared to some competitors
  • No 24/7 customer support
  • Bonus funds are non-withdrawable
  • Withdrawal times could be faster for some methods

Who will this Grosvenor Casino review be useful for?

This Grosvenor Casino review is an information guide for those who are thinking about a reputable online casino to play in 2024, no matter it is about seasoned high-stake punters or beginners – in both cases this review is devoted to shed light on the specifics of Grosvenor Casino.

Grosvenor Casino Review

Welcome Bonus:

Deposit £20, Get £30 bonus (150% match)

Minimum Deposit:

£20 (£5 minimum for subsequent deposits)

No Deposit Bonus:

N/A

Minimum Withdrawal:

£10

Maximum Cashout:

£2,000 from bonus winnings

Wager:

30x bonus + deposit

Deposit Methods:

  1. Visa/Mastercard Debit Cards
  2. PayPal
  3. Paysafecard
  4. Apple Pay
  5. Available Crypto: N/A

Payment Methods:

  • Visa/Mastercard Debit Cards
  • PayPal
  • Bank Transfer
  • Payout Time: 1-5 business days

Fees for Payment: None

Grosvenor Casino Overview with Key Information

Casino Name: 

Grosvenor Casino

Casino Type: 

Online Casino, Sports Betting

Game Types: 

Slots, Table Games, Live Casino, Jackpots

Number of Games: 

Over 250

Online Since: 

2007

Languages: 

English

Owner: 

Rank Group

Licence: 

UK Gambling Commission, Alderney Gambling Control Commission

Licence Holder: 

Rank Interactive (Gibraltar) Limited

Licence Number: 

57924

Welcome Bonus: 

Deposit £20, Get £30 Bonus (150% Match)

Minimum Deposit: 

£20 (£5 for subsequent deposits)

Minimum Withdrawal: 

£10

Wager: 

30x Bonus + Deposit

ID Proofs on Registration: 

Required

Deposit Methods: 

Visa, Mastercard, PayPal, Paysafecard, Apple Pay

Payment Methods: 

Visa, Mastercard, PayPal, Bank Transfer

Payout Time: 

1-5 Business Days

Platform: 

Rank Interactive

Software Providers: 

Microgaming, NetEnt, IGT, Evolution Live Casino, Big Time Gaming, Red Tiger, Blueprint, Play’n GO, Eyecon, Inspired Gaming, SG, Gamevy, Ainsworth, Playzido, Realistic Games

Grosvenor Casino Bonuses & Offers

Grosvenor Casino offers an enticing welcome bonus for new players, along with various ongoing promotions to keep existing customers engaged. While the welcome offer may not be the most generous, it provides a solid boost to your initial bankroll.

  • Welcome Bonus. New customers at Grosvenor Casino can claim a 150% match bonus of up to £30 on their first deposit of at least £20. To qualify, simply select the offer in the cashier when making your deposit. Be aware that deposits made via PayPal are not eligible for this promotion.
  • Sports Bonus. Currently, Grosvenor Casino does not offer a specific bonus for its sports betting section. However, players can still enjoy a wide range of betting options and competitive odds on various sports events.
  • No Deposit Bonus. At the time of writing, Grosvenor Casino does not provide a no deposit bonus. All bonuses and promotions require a minimum deposit to qualify.
  • Cashback Bonus. There is no information available regarding a cashback bonus at Grosvenor Casino. However, players can take advantage of other regular promotions and offers.
  • Reload Bonus. Unfortunately, Grosvenor Casino does not seem to offer a dedicated reload bonus for existing customers at the moment. Keep an eye on their promotions page for any new offers that may become available.
  • Crypto Bonus. As Grosvenor Casino does not currently accept cryptocurrencies as a payment method, there are no specific bonuses or promotions related to crypto deposits.
  • eSports Bonus. While Grosvenor Casino offers a comprehensive sportsbook, there is no specific bonus targeting eSports betting at this time.
  • Other Bonus. Grosvenor Casino runs various limited-time promotions throughout the year, such as prize draws, tournaments, and game-specific bonuses. Be sure to check their promotions page regularly to stay up-to-date with the latest offers.

Grosvenor Casino Games & Slots

Grosvenor Casino offers an impressive selection of games, ensuring that players of all preferences can find something to enjoy. With over 250 titles to choose from, including slots, table games, and live dealer options, the casino provides a diverse and exciting gaming experience. The games are powered by renowned software providers, guaranteeing high-quality graphics, smooth gameplay, and fair results.

  • Slots. Slots enthusiasts will be delighted by the extensive collection available at Grosvenor Casino. The casino features popular titles from leading game providers such as NetEnt, Microgaming, and IGT. Players can enjoy classic slots, video slots with immersive themes, and progressive jackpot games offering life-changing prizes. Some notable titles include Starburst, Cleopatra, and Mega Moolah.
  • Poker. Grosvenor Casino offers a dedicated poker platform where players can test their skills against others from around the world. The poker room features various cash games and tournaments, catering to both beginners and experienced players. Texas Hold’em, Omaha, and Seven Card Stud are among the popular poker variants available.
  • Blackjack. Blackjack fans will find several variations of this classic card game at Grosvenor Casino. The casino offers traditional blackjack as well as unique versions like Blackjack Switch and Progressive Blackjack. With user-friendly interfaces and realistic graphics, players can enjoy an immersive blackjack experience from the comfort of their homes.
  • Baccarat. Grosvenor Casino provides an elegant setting for baccarat enthusiasts. Players can choose from different stake levels and enjoy the thrill of this sophisticated card game. The casino offers both the standard version of baccarat and variations like Punto Banco, ensuring that players can find their preferred style of play.
  • Roulette. Roulette lovers will appreciate the variety of options available at Grosvenor Casino. The casino offers classic European and American roulette, as well as innovative variations like Multi Wheel Roulette and 3D Roulette. With realistic sound effects and smooth animation, players can immerse themselves in the excitement of the spinning wheel.
  • Live Dealer. For those seeking an authentic casino experience, Grosvenor Casino’s live dealer games are a perfect choice. Powered by Evolution Gaming, the live casino offers real-time gameplay with professional dealers. Players can interact with the dealers and other participants through live chat, creating a social and engaging environment. Popular live dealer games include Live Blackjack, Live Roulette, and Live Baccarat.

Grosvenor Casino Live

Grosvenor Casino offers an exceptional live casino experience, bringing the excitement and atmosphere of a land-based casino directly to your screen. Powered by industry-leading software provider Evolution Gaming, the live casino features a wide range of games hosted by professional dealers in real-time. Players can enjoy the thrill of interacting with the dealers and other participants through live chat, creating a social and immersive gaming environment.

The live casino lobby is well-organized and user-friendly, allowing players to easily navigate and select their preferred games. Grosvenor Casino offers a diverse selection of live dealer games, including classic favorites like Live Blackjack, Live Roulette, and Live Baccarat. These games are available in various stake levels, catering to both casual players and high rollers.

In addition to the traditional table games, Grosvenor Casino Live also features innovative and exciting variations. For example, players can try their luck at Lightning Roulette, which offers enhanced payouts with lucky numbers, or Immersive Roulette, which provides multiple camera angles for a cinematic gaming experience. The casino also offers live game shows like Dream Catcher and Monopoly Live, combining the elements of classic TV shows with the excitement of live casino gameplay.

The live dealers at Grosvenor Casino are highly trained professionals who ensure a smooth and enjoyable gaming experience. They are friendly, and knowledgeable, and maintain a high level of professionalism throughout the games. The live casino studio is equipped with state-of-the-art technology, featuring high-definition video streaming and crisp sound quality, creating an authentic and immersive atmosphere.

Whether you prefer the strategic gameplay of blackjack, the anticipation of the spinning roulette wheel, or the elegance of Baccarat, Grosvenor Casino Live has something to offer for every taste. With its extensive game selection, professional dealers, and top-notch technology, the live casino at Grosvenor Casino provides an unparalleled online gaming experience that rivals the excitement of a physical casino.

Grosvenor Casino Betting Section

Grosvenor Casino offers a comprehensive sports betting section alongside its extensive casino games. The sportsbook is easily accessible from the main navigation menu, providing a seamless transition between the casino and betting platforms. Although there are currently no separate bonuses specifically for sports betting, players can still enjoy competitive odds and a wide range of betting markets.

The sports betting section features a clean and intuitive design, making it easy for players to navigate and place their bets. The layout is user-friendly, with a list of available sports on the left sidebar and featured events prominently displayed in the center of the page. Live betting options are also available, allowing players to place wagers on ongoing events in real-time.

  • Football. Football enthusiasts will be delighted to find a comprehensive selection of betting markets at Grosvenor Casino. The sportsbook covers major leagues and competitions from around the world, including the English Premier League, UEFA Champions League, and international tournaments. Players can place bets on match winners, total goals, half-time/full-time results, and a variety of other markets, ensuring an exciting betting experience for football fans.
  • Horse Racing. Grosvenor Casino’s sportsbook offers extensive coverage of horse racing events from the UK, Ireland, and international tracks. Players can bet on popular races such as the Royal Ascot, Cheltenham Festival, and the Grand National. The betting options include win, place, each-way, and forecast bets, catering to both casual and experienced horse racing punters.
  • Boxing. Boxing fans can enjoy a range of betting markets at Grosvenor Casino. The sportsbook covers major championship fights and high-profile bouts from around the world. Players can bet on the outright winner, method of victory, and round betting, adding an extra layer of excitement to the action-packed sport.
  • Greyhound Racing. Grosvenor Casino’s sportsbook provides coverage of greyhound racing events from various tracks across the UK and Ireland. Players can place bets on individual races, with options such as win, place, and forecast bets available. The sportsbook also offers live streaming of select greyhound races, allowing players to follow the action in real-time.
  • eSports. The growing popularity of eSports has not gone unnoticed by Grosvenor Casino. The sportsbook offers betting markets for major eSports tournaments and leagues, covering popular games such as League of Legends, Dota 2, and Counter-Strike: Global Offensive. Players can bet on match winners, map winners, and various special markets, providing an exciting betting experience for eSports enthusiasts.
  • Other Sports. In addition to the aforementioned sports, Grosvenor Casino’s sportsbook offers a diverse range of betting options for other popular sports. These include tennis, basketball, cricket, rugby, golf, and more. The sportsbook also covers niche sports and events, ensuring that there is something for every sports betting enthusiast.

Deposit and Withdrawal Methods at Grosvenor Casino

Grosvenor Casino offers a variety of convenient and secure payment methods for both depositing and withdrawing funds. The casino ensures that players can easily manage their bankroll and enjoy a seamless gaming experience.

Deposit Methods:

  1. Visa Debit
  2. Mastercard Debit
  3. PayPal
  4. Paysafecard
  5. Apple Pay

The minimum deposit amount at Grosvenor Casino is £5 for all available payment methods, except for Paysafecard which has a minimum deposit of £10.

Withdrawal Methods:

  1. Visa Debit
  2. Mastercard Debit
  3. PayPal
  4. Bank Transfer

When it comes to withdrawals, the minimum amount is £10 for all available methods. The casino processes withdrawal requests within 24 hours, after which the funds will be released to the player’s chosen payment method.

Withdrawal Limits:

  • Grosvenor Casino imposes a maximum withdrawal limit of £15,000 per day. If a player wishes to withdraw an amount exceeding this limit, they will need to contact customer support to arrange for the withdrawal to be processed in multiple transactions.
  • It is important to note that players may be required to provide additional documentation for verification purposes when making withdrawals, as part of the casino’s commitment to security and responsible gaming.
  • The casino does not charge any fees for deposits or withdrawals. However, players should be aware that their chosen payment provider may impose transaction fees, so it is advisable to check with the provider beforehand.
  • Overall, Grosvenor Casino provides a range of trusted and widely-used payment methods, ensuring that players can easily fund their accounts and withdraw their winnings with ease. The casino’s commitment to security and fast processing times adds to the overall positive gaming experience.

Payout Rates

Grosvenor Casino is committed to providing fair and transparent gaming to its players. The casino publishes the payout rates, also known as Return to Player (RTP) percentages, for its games to give players an idea of the expected long-term returns.

The RTP varies depending on the type of game being played. Slots typically have an RTP ranging from 92% to 98%, meaning that for every £100 wagered, players can expect to receive back between £92 and £98 in the long run. It is important to note that these percentages are calculated over millions of spins and do not guarantee a specific outcome in any individual gaming session.

Table games like blackjack, roulette, and baccarat generally have higher RTP percentages compared to slots. For example, the RTP for blackjack can be as high as 99.5% with optimal play, while European roulette has an RTP of 97.3%.

When it comes to bonuses and promotions, players should pay attention to the wagering requirements associated with them. Wagering requirements refer to the number of times a player must wager the bonus amount before being able to withdraw any winnings. At Grosvenor Casino, the welcome bonus has a wagering requirement of 30x the bonus plus the deposit amount. For example, if a player deposits £20 and receives a £30 bonus, they would need to wager a total of £1,500 (30 x (£20 + £30)) before being able to withdraw any winnings generated from the bonus funds.

It is worth noting that different games contribute differently towards meeting the wagering requirements. Slots typically contribute 100%, while table games and live casino games may have lower contribution rates. Players should refer to the casino’s terms and conditions for a detailed breakdown of game weightings.

Understanding payout rates and wagering requirements is essential for players to make informed decisions about their gaming choices. Grosvenor Casino strives to provide clear and easily accessible information about these aspects, ensuring that players can enjoy their gaming experience with confidence.

Grosvenor Casino Login & Registration

Signing up and playing at Grosvenor Casino is a straightforward process. Follow these simple steps to get started:

  • Registration. To register an account, visit the Grosvenor Casino website and click on the “Join” button. You will be required to provide personal information such as your name, date of birth, email address, and contact details. You will also need to create a unique username and password for your account. As part of the registration process, you may be asked to verify your identity by providing a valid form of identification, such as a passport or driver’s license.
  • Login. Once your account is set up, you can easily log in to your personal account by clicking on the “Login” button on the homepage. Enter your username and password in the designated fields and click “Login” to access your account.
  • Making a Deposit. To make a deposit, navigate to the cashier section of your account. Select your preferred payment method from the available options, which include Visa Debit, Mastercard Debit, PayPal, Paysafecard, and Apple Pay. Enter the amount you wish to deposit and follow the prompts to complete the transaction. The minimum deposit amount is £5 for most payment methods, except for Paysafecard which has a minimum of £10.
  • Withdrawing Money. To withdraw your winnings, go to the cashier section and select the “Withdraw” option. Choose your preferred withdrawal method, such as Visa Debit, Mastercard Debit, PayPal, or Bank Transfer. Enter the amount you wish to withdraw, ensuring it meets the minimum withdrawal requirement of £10. The casino will process your withdrawal request within 24 hours, after which the funds will be released to your chosen payment method.
  • Playing. With funds in your account, you can start playing your favorite games. Browse the casino’s extensive game library, which includes slots, table games, live casino games, and more. Click on the game you want to play and wait for it to load. Follow the game instructions and place your bets. If you win, your winnings will be automatically credited to your account balance.

It is important to note that Grosvenor Casino may require additional verification documents before processing withdrawals, as part of their commitment to security and responsible gaming. Make sure to have valid identification and proof of address readily available to ensure a smooth withdrawal process.

If you encounter any issues or have questions during the login or registration process, you can contact Grosvenor Casino’s customer support team for assistance. They are available via live chat, email, and telephone to help you with any inquiries or concerns.

Grosvenor Casino App & Mobile Accessibility

Grosvenor Casino offers a seamless and enjoyable mobile gaming experience for players on the go. The casino’s mobile version is optimized for various devices, including smartphones and tablets, ensuring that players can access their favorite games and features with ease.

The mobile interface is user-friendly and intuitive, with a clean design that makes navigation a breeze. The games are well-organized into categories, allowing players to quickly find their preferred slots, table games, or live casino options. The mobile version also includes a search function, enabling players to locate specific games effortlessly.

One of the standout features of Grosvenor Casino’s mobile platform is its responsiveness. The games load quickly, and the graphics are sharp and visually appealing, adapting smoothly to different screen sizes. The mobile version also supports touch controls, providing a natural and immersive gaming experience.

Creating an account on the mobile version is a straightforward process. Players can easily register by clicking on the “Join” button and providing the necessary personal information. The mobile platform also allows players to make deposits, withdraw winnings, and access their account settings with just a few taps.

The sportsbook section is also accessible through the mobile version, offering players a convenient way to place bets on their favorite sports events. The mobile sportsbook features a user-friendly interface, with live betting options and a wide range of markets to choose from.

Desktop Interface Verdict:

The desktop version of Grosvenor Casino offers a comprehensive and immersive gaming experience. The website is well-designed, with a sleek and modern layout that is easy to navigate. The large game selection, including exclusive titles and popular favorites, ensures that there is something for every type of player.

Mobile Interface Verdict:

Grosvenor Casino’s mobile version is an excellent option for players who prefer to gamble on the go. The mobile platform maintains the high quality and functionality of the desktop version, with a responsive design and smooth performance. The mobile version offers a wide range of games and features, ensuring that players can enjoy a complete casino experience from their mobile devices.

App Preview:

For an even more convenient mobile gaming experience, Grosvenor Casino offers a dedicated mobile app for both iOS and Android devices. The app can be downloaded for free from the App Store or Google Play Store. The app provides quick access to the casino’s games, promotions, and account management features. With the app, players can enjoy their favorite games, make deposits, and withdraw winnings with just a few taps on their mobile device.

Overall, Grosvenor Casino’s mobile accessibility is impressive, catering to the needs of modern players who demand flexibility and convenience. Whether using the mobile version or the dedicated app, players can expect a high-quality and enjoyable gaming experience on the go.

Software Providers

Grosvenor Casino partners with a selection of top-tier software providers to offer a diverse and high-quality gaming experience to its players. The casino’s game library features titles from renowned industry leaders, ensuring that players have access to the best games in terms of graphics, gameplay, and features.

Some of the notable software providers that power Grosvenor Casino’s games include:

  • Microgaming. Known for its innovative and engaging slots, Microgaming is one of the most respected names in the online gaming industry. Grosvenor Casino offers a range of Microgaming titles, including popular slots like Immortal Romance and Thunderstruck II.
  • NetEnt. NetEnt is another industry giant, renowned for its visually stunning and feature-rich games. Players at Grosvenor Casino can enjoy NetEnt classics like Starburst, Gonzo’s Quest, and Twin Spin.
  • IGT. International Game Technology (IGT) is a well-established software provider known for its high-quality slots and popular land-based titles. Grosvenor Casino features a selection of IGT games, including the iconic Cleopatra slot and the Megajackpots series.
  • Evolution Gaming. As a leading provider of live casino solutions, Evolution Gaming powers Grosvenor Casino’s live dealer games. Players can enjoy a range of live tables, including blackjack, roulette, baccarat, and game shows, all streamed in high definition with professional dealers.
  • Playtech. Playtech is a versatile software provider that offers a wide range of casino games, including slots, table games, and live dealer options. Grosvenor Casino features a selection of Playtech titles, ensuring a diverse gaming experience.
  • Novomatic. Novomatic is an Austrian company known for its land-based slots and popular online adaptations. Grosvenor Casino offers a range of Novomatic games, including the famous Book of Ra series.
  • Scientific Games. Scientific Games is a global leader in gaming entertainment, offering a diverse portfolio of slots, table games, and more. Grosvenor Casino features a selection of Scientific Games titles, adding to the variety of its game library.

By partnering with these reputable software providers, Grosvenor Casino ensures that its players have access to a wide range of high-quality games. The casino regularly updates its game selection, introducing new titles from these providers to keep the gaming experience fresh and exciting.

Players can easily browse and filter the games by provider, allowing them to find titles from their preferred software developers. The collaboration between Grosvenor Casino and these industry-leading providers guarantees a top-notch gaming experience, with games that offer engaging gameplay, impressive visuals, and fair outcomes.

Grosvenor Casino Trust and Security

Grosvenor Casino is a trusted and reputable online gambling destination that prioritizes the safety and security of its players. The casino operates under strict regulations and holds licenses from respected authorities in the industry.

Grosvenor Casino is licensed and regulated by the UK Gambling Commission (UKGC), one of the most stringent and respected regulatory bodies in the world. The UKGC ensures that the casino adheres to fair gaming practices, responsible gambling policies, and robust security measures to protect players’ personal and financial information.

In addition to its UKGC license, Grosvenor Casino also holds a license from the Alderney Gambling Control Commission (AGCC). This additional licensing further demonstrates the casino’s commitment to operating transparently and fairly, providing players with a secure and trustworthy gaming environment.

KYC and Documents

As part of its commitment to responsible gambling and the prevention of fraudulent activities, Grosvenor Casino implements a strict Know Your Customer (KYC) process. Players may be required to provide identification documents, such as a passport or driver’s license, and proof of address to verify their identity and age.

The KYC process ensures that only legitimate players can access the casino’s services and helps to prevent underage gambling and money laundering activities. Grosvenor Casino handles all player information with the utmost confidentiality and employs advanced security measures to protect sensitive data from unauthorized access.

Safe Gambling

Grosvenor Casino is dedicated to promoting responsible gambling and providing a safe environment for its players. The casino works closely with respected organizations such as GamCare and BeGambleAware to offer support and resources for players who may be experiencing gambling-related issues.

The casino provides a range of tools and features to help players maintain control over their gambling activities. These include:

  1. Deposit Limits. Players can set daily, weekly, or monthly deposit limits to manage their spending and avoid overspending.
  2. TimeOut. The time-out feature allows players to take a break from gambling for a specified period, ranging from 24 hours to several weeks.
  3. SelfExclusion. For players who feel that their gambling is becoming problematic, Grosvenor Casino offers a self-exclusion program. This allows players to voluntarily exclude themselves from the casino for a set period, during which they will be unable to access their account or participate in any gambling activities.
  4. Reality Check. The reality check feature periodically reminds players of the time they have spent gambling, helping them to keep track of their gaming sessions and make informed decisions about their play.

Grosvenor Casino also provides links to helpful resources and support organizations on its website, ensuring that players can easily access assistance if needed. The casino’s customer support team is trained to handle responsible gambling inquiries sensitively and professionally, offering guidance and support to players who may be struggling with gambling-related issues.

By prioritizing trust, security, and responsible gambling, Grosvenor Casino demonstrates its commitment to providing a safe and enjoyable gaming experience for all its players. The casino’s licenses, strict KYC procedures, and dedication to player well-being make it a reliable choice for online gambling enthusiasts.

Grosvenor Casino Customer Support

Grosvenor Casino offers a dedicated customer support team to assist players with any questions, concerns, or issues they may encounter while using the casino’s services. The support team is available through various channels, ensuring that players can easily reach out for help whenever needed.

Players can contact Grosvenor Casino’s customer support through the following methods:

  1. Live Chat. The quickest way to get in touch with a support representative is through the casino’s live chat feature. Players can access the live chat by clicking on the “Chat” button on the website, which is available from 8 am to 10.30 pm every day.
  2. Email. For less urgent inquiries or detailed questions, players can send an email to Grosvenor Casino’s support team. The team aims to respond to all email inquiries within 24 hours.
  3. Telephone. Players can also contact Grosvenor Casino’s customer support via telephone. The support team is available from 9:30 am to 5:30 pm, Monday to Friday, to assist players with their queries.
  4. FAQ Section. Grosvenor Casino provides a comprehensive FAQ section on its website, addressing common questions and concerns. Players can browse through the FAQs to find answers to their queries before contacting support.

The customer support team at Grosvenor Casino is knowledgeable, friendly, and professional. They are trained to handle a wide range of inquiries, from technical issues and account-related questions to responsible gambling concerns and general assistance.

Address

Customer Services TOR Saint-Cloud Way Maidenhead SL6 8BN

Website

grosvenorcasinos.com

Phone Number

0800 083 1990

E-mail

[email protected]

Social Profile

Twitter, Facebook

Live Chat

Yes

Grosvenor Casino’s customer support team is committed to providing prompt and efficient assistance to ensure that players have a smooth and enjoyable gaming experience. The various contact methods available make it easy for players to reach out for help whenever they need it.

Grosvenor Casino User Experience

Grosvenor Casino strives to provide its users with a seamless and enjoyable gaming experience. The casino’s website is designed with a clean and intuitive layout, making it easy for players to navigate and find their favorite games.

The registration process is straightforward, allowing new players to create an account quickly and easily. The casino’s user-friendly interface ensures that players can easily manage their accounts, make deposits, and withdraw winnings without any hassle.

Grosvenor Casino’s game library is well-organized, with games categorized into various sections such as slots, table games, live casino, and jackpots. The search function allows players to find specific games effortlessly, while the game filters help players narrow down their choices based on preferences like provider, theme, or features.

The casino’s responsiveness across different devices is commendable. Whether accessed through a desktop computer, laptop, tablet, or smartphone, the website adapts smoothly to different screen sizes, ensuring that players can enjoy their favorite games on the go.

Loading times for games are quick, and the graphics are sharp and visually appealing. The casino also offers a variety of deposit and withdrawal methods, making it convenient for players to manage their funds.

In terms of customer support, Grosvenor Casino ensures that players can easily reach out for assistance whenever needed. The support team is available through various channels, including live chat, email, and telephone. The casino also provides a comprehensive FAQ section, addressing common queries and concerns.

Overall, Grosvenor Casino delivers a user-friendly and enjoyable gaming experience. The intuitive navigation, wide game selection, smooth performance, and reliable customer support contribute to a positive user experience for both new and existing players.

Grosvenor Casino Review Summary

Grosvenor Casino is a reputable and well-known name in the world of online casinos. Today, they offer everything you expect to find in a top-quality casino: interesting and fair games with various gameplay mechanics, elaborated by top providers; commendable and responsive support service; reasonable promotions and different payment methods which suit various types of bettors – from green novices to seasoned pro punters. In addition to this, Grosvenor Casino highly values the well-being of its customers, so it advocates for responsible gambling and offers several means to support responsible gaming behaviour. Don’t find yourself in trouble, play wisely and read the fine print!

Grosvenor Casino Sister Sites

Grosvenor Casino is part of a larger family of online gaming sites owned and operated by the Rank Group, a leading European gaming and betting company. As such, players who enjoy the experience at Grosvenor Casino may also be interested in exploring its sister sites. These sites share similar qualities, such as a commitment to fair play, user-friendly interfaces, and a wide selection of games from top providers. While each sister site has its own unique features and promotions, they all operate under the same high standards set by the Rank Group.

  1. Lucky VIP Casino – Enjoy VIP treatment with Lucky VIP’s vast selection of slots, table games, and exciting promotions.
  2. Spin and Win Casino – A lively platform offering a wide range of slot games, live dealer options, and frequent promotions.
  3. Regal Wins Casino – A royal experience awaits at Regal Wins, offering a great variety of slots and table games with generous bonuses.
  4. Magical Vegas Casino – Bringing the magic of Vegas to your home, offering a broad selection of slots, live dealer games, and frequent bonuses.
  5. The Rialto Casino – A classy and vintage-themed platform offering a wide variety of slots, live casino games, and enticing promotions.
  6. Kitty Bingo Casino – A fun and playful platform offering a great selection of bingo games, slots, and regular promotions.
  7. Lucky Pants Bingo Casino – Known for its quirky charm, Lucky Pants Bingo Casino offers bingo, slots, and exciting promotions.

Grosvenor Casino FAQs

If you have any questions or concerns about Grosvenor Casino, check out our FAQs section below. We’ve compiled a list of the most common inquiries to help you find the information you need quickly and easily.

Who owns Grosvenor Casino?

Grosvenor Casino is owned by the Rank Group, a leading European gaming and betting company based in the United Kingdom. The Rank Group operates a portfolio of casinos, bingo clubs, and online gaming platforms.

Is Grosvenor Casino licensed and regulated?

Yes, Grosvenor Casino is licensed and regulated by the UK Gambling Commission (UKGC) and the Alderney Gambling Control Commission (AGCC). These licenses ensure that the casino operates legally and adheres to strict standards of fairness and security.

How do I register an account at Grosvenor Casino?

To register an account, visit the Grosvenor Casino website and click on the “Join” button. Fill in the required personal information, choose a username and password, and confirm your account. You may need to provide additional verification documents to complete the registration process.

What payment methods does Grosvenor Casino accept?

Grosvenor Casino accepts a variety of payment methods, including Visa, Mastercard, PayPal, Paysafecard, and Apple Pay. You can choose your preferred method when making a deposit or withdrawal.

How long do withdrawals take at Grosvenor Casino?

Withdrawal times depend on the payment method you choose. E-wallet withdrawals, such as PayPal, are usually processed within 24 hours. Debit card and bank transfer withdrawals may take between 3 to 5 business days to reach your account.

Is there a minimum deposit amount at Grosvenor Casino?

Yes, the minimum deposit amount at Grosvenor Casino is £5 for most payment methods. However, Paysafecard has a minimum deposit of £10.

What should I do if I have trouble logging into my account?

If you have trouble logging into your account, first check that you are entering the correct username and password. If you’ve forgotten your login details, click on the “Forgot Username/Password” link and follow the prompts to reset your credentials. If the issue persists, contact Grosvenor Casino’s customer support for assistance.

Can I set limits on my gambling activity?

Yes, Grosvenor Casino offers responsible gambling tools that allow you to set deposit limits, time-outs, and self-exclusion periods. You can access these tools in your account settings or by contacting customer support.

How do I claim a bonus at Grosvenor Casino?

To claim a bonus at Grosvenor Casino, navigate to the promotions page and select the bonus you wish to claim. Read the terms and conditions carefully, and follow the instructions to opt-in or enter a bonus code if required. Make sure to meet any qualifying criteria, such as minimum deposit amounts or wagering requirements.

Grosvenor Casino Details

Licences
Casino Type
Currencies
Deposit Methods
Withdrawal Methods
Withdrawal Limits
Software
Languages
Established
Grosvenor Casino
7.0
Trust & Safety
9.0
Popularity
7.0
Withdrawal
6.0
Player Reviews
7.3 Total Rating
Grosvenor Casino
7.3/10