BlueFox Casino Review 2024

Do you love foxes? No, not the ordinary ones, which are predators and can do some harm to cattle and domestic cats, but the special fox – BlueFox Casino. These guys are, in some way, predators too, since working in online gambling in 2024 requires a decent level of something and certain skills in embodying this something into life, if you know what we mean. So, the essential question is, how this “something” is embodied in BlueFox Casino and what do they actually offer to players nowadays, with so many alternatives available on a daily basis. To begin with, BlueFox Casino has an identity. This is their main pro, and to explain it we need to delve further into the topic.

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Pros & Cons of BlueFox Casino

BlueFox Casino offers an exciting online gaming experience with a wide range of games, attractive bonuses, and a user-friendly platform. However, like any online casino, it has its strengths and weaknesses. To help you make an informed decision, we’ve compiled a list of pros and cons for your consideration.

Who will this BlueFox Casino review be useful for?

This text is devoted to the BlueFox Casino study, but it is not entirely all stuff you gonna find in this review, since here we closely focus our attention on how the gambling market feels in 2024, what are the main trends, how these trends are embodied in casinos’ policy, taking BlueFox Casino as an example to shed light into the questions of our study. Gamble wisely, bet soberly and do not apply these James Bond things with roulette since they simply do not work, especially when you are overloaded with whiskey!

BlueFox Casino Review

BlueFox Casino offers a lucrative welcome package for new players, spread across their first five deposits. Here are the details:

1. 1st Deposit: Get 50 Free Spins on the Book of Dead slot game.
2. 2nd Deposit: 25% match bonus up to €200.
3. 3rd Deposit: 50% match bonus up to €200.
4. 4th Deposit: 25% match bonus up to €600.
5. 5th Deposit: Get 50 Free Spins on the Starburst slot game.

To be able to withdraw bonus winnings, players need to meet the 50x wagering requirements. These requirements apply to both the bonus amounts and any winnings from free spins. Wagering contributions vary across different games.

Match deposit bonuses and winnings expire 30 days after being credited. Any unused/unwagered amounts are forfeited after this period. However, once the wagering is met, the bonus funds (up to 3x the original bonus amount) are transferred to the real money balance for withdrawal or further play.

Free spins winnings expire after 7 days if not wagered. The maximum conversion amount from free spins is €20 (except for Eyecon free spins which have a €50 max win cap).

Withdrawal requests void any active/pending bonuses. To claim bonuses, deposits must be made via the casino cashier. Other key terms stipulate that the casino reserves rights to alter, cancel or suspend promotions at any time for bonuses not yet awarded.

BlueFox Casino Overview with Key Information

BlueFox Casino Bonuses & Offers

BlueFox Casino offers an enticing array of bonuses and promotions to keep players engaged and rewarded. The highlight is the lucrative Welcome Package that spreads across a player’s first five deposits, promising up to €1,000 in bonus funds and 100 free spins.

• Welcome Bonus. New players are greeted with a multi-tier welcome bonus that spans their first five deposits. The first deposit unlocks 50 free spins on the Book of Dead slot. The second deposit offers a 25% match bonus up to €200, while the third deposit provides a 50% match bonus up to €200. The fourth deposit brings another 25% match bonus, this time up to €600. Finally, the fifth deposit rewards players with 50 free spins on the popular Starburst slot.
• Sports Bonus. For those interested in sports betting, BlueFox Casino extends a generous welcome offer of a £30 free bet when you bet £20 on the sportsbook. This promotion comes with a low 1x wagering requirement, making it an attractive deal for sports enthusiasts.
• No Deposit Bonus. BlueFox Casino does not currently offer a no deposit bonus for new players.
• Cashback Bonus. BlueFox Casino runs a Cashback Weekend promotion every week, where players can receive up to 15% cashback on their deposit losses from Friday to Monday. The cashback percentage varies based on the games played and the amount wagered, with higher wagers earning higher cashback rates.
• Reload Bonus. While there is no specific reload bonus advertised, BlueFox Casino regularly sends personalized reload offers to existing players via email. These promotions can include deposit matches, free spins, or other incentives to encourage continued play.
• Crypto Bonus. At the moment, BlueFox Casino does not offer any specific bonuses for cryptocurrency deposits or transactions.
• eSports Bonus. BlueFox Casino does not currently have a dedicated bonus or promotion for their eSports betting section.
• Other Bonuses. BlueFox Casino keeps things fresh with a rotating selection of weekly and monthly promotions. These can include free spins on specific slots, leaderboard tournaments with cash prizes, and personalized bonuses tailored to each player’s preferences and activity.

BlueFox Casino Games & Slots

BlueFox Casino boasts an impressive gaming library that caters to a wide range of preferences. With over 3,000 games on offer, players are spoiled for choice. From classic slots to cutting-edge live dealer tables, the casino ensures a diverse and engaging experience for all. The games are provided by some of the most renowned software providers in the industry, including NetEnt, Microgaming, Evolution Gaming, and Play’n GO, ensuring a high-quality and fair gaming environment.

• Slots. Slots take center stage at BlueFox Casino, with a vast selection of over 2,000 titles to choose from. Players can immerse themselves in a world of excitement, with themes ranging from ancient civilizations to modern-day adventures. Popular titles like Starburst, Book of Dead, and Gonzo’s Quest are readily available, alongside a constant influx of new releases from top providers. The slots selection encompasses classic 3-reel games, video slots, and progressive jackpot slots, ensuring that players of all preferences can find their perfect match.
• Poker. While BlueFox Casino primarily focuses on slots and table games, poker enthusiasts will find a decent selection of video poker titles to enjoy. From classic games like Jacks or Better to more complex variants like Deuces Wild, the casino offers a range of options for those seeking a strategic poker experience.
• Blackjack. Blackjack is well-represented at BlueFox Casino, with multiple variations of the classic game available. Players can enjoy traditional European Blackjack, as well as unique twists like Blackjack Party, which adds a lively and social element to the gameplay. The live dealer section also features several immersive blackjack tables, allowing players to experience the thrill of a real casino environment from the comfort of their homes.

• Baccarat. Fans of the sophisticated game of baccarat will find their needs met at BlueFox Casino. Both virtual and live dealer baccarat tables are available, including variants like Baccarat Squeeze and Speed Baccarat for those seeking a faster-paced gaming experience.

• Roulette. Roulette enthusiasts can indulge in a wide array of options at BlueFox Casino. From the classic European Roulette to innovative variations like Lightning Roulette, which adds multipliers for added excitement, the casino caters to both traditional and modern preferences. Live dealer roulette tables are also available, providing an authentic and immersive gaming experience.
• Live Dealer. BlueFox Casino’s live dealer section is a standout feature, offering players the chance to experience the thrill of a land-based casino from the comfort of their homes. Powered by industry leaders like Evolution Gaming and Playtech, the live dealer games feature professional dealers, high-quality streaming, and interactive features that enhance the overall gaming experience. Players can enjoy a wide range of games, including blackjack, roulette, baccarat, and unique game show-style offerings.

With such a diverse and high-quality gaming portfolio, BlueFox Casino ensures that players of all tastes and preferences can find their ideal gaming experience within its virtual walls.

BlueFox Casino Live

BlueFox Casino takes great pride in its live casino offering, providing players with an immersive and authentic gaming experience that closely replicates the thrill of a land-based casino. The live casino section features a wide range of games streamed in real-time from professional studios, with skilled and friendly dealers leading the action.

Players can expect to find a diverse selection of live dealer games, including popular classics such as blackjack, roulette, and baccarat, as well as exciting game show-style titles like Crazy Time and Monopoly Live. The live casino games are powered by industry-leading providers like Evolution Gaming and Playtech, ensuring a high-quality streaming experience with crystal-clear audio and video.

One of the standout features of BlueFox Casino’s live casino is the interactive element. Players can engage with the dealers and other players through a live chat function, creating a social and engaging gaming atmosphere. This feature not only enhances the overall experience but also adds an extra layer of excitement and camaraderie. Furthermore, the live casino section caters to players of all skill levels and bankroll sizes, with tables offering a wide range of betting limits. Whether you’re a high-roller or a casual player, you’ll find a table that suits your preferences and budget.

With its commitment to providing an authentic and engaging live casino experience, BlueFox Casino has solidified its position as a top destination for players seeking the thrill of a real-world casino from the comfort of their homes.

BlueFox Casino Betting Section

BlueFox Casino is not just a destination for casino games; it also offers a comprehensive sportsbook section for those who enjoy the thrill of sports betting. Seamlessly integrated into the platform, the sportsbook section provides a dedicated space for players to explore a wide range of betting markets and place their wagers. The sportsbook section boasts a sleek and user-friendly design, making it easy to navigate and find the desired sports and events. The layout is intuitive, with clear odds displays and a convenient bet slip for managing your selections. Whether you’re a seasoned sports bettor or a newcomer to the world of sports betting, BlueFox Casino’s sportsbook section caters to all experience levels.

In addition to the traditional sports betting experience, BlueFox Casino offers a range of enticing bonuses and promotions specifically tailored for the sportsbook section. These can include welcome bonuses, free bets, enhanced odds, and more, providing players with added value and incentives to explore the betting opportunities.

• Football. Football takes center stage in BlueFox Casino’s sportsbook section, with comprehensive coverage of major leagues and competitions from around the world. Players can find a vast array of betting markets for popular leagues like the Premier League, La Liga, Serie A, and the UEFA Champions League, as well as lesser-known competitions catering to niche interests.
• Horse Racing. For those who enjoy the excitement of the racetrack, BlueFox Casino’s sportsbook section offers a dedicated horse racing platform. Players can place their bets on prestigious events like the Grand National, the Cheltenham Festival, and the Breeders’ Cup, among others. Detailed race information, odds, and betting options are readily available.
• Boxing. The world of boxing is well-represented in BlueFox Casino’s sportsbook section, with coverage of major fights and events from prestigious organizations like the WBC, WBA, IBF, and WBO. Players can participate in the excitement by placing their bets on fight winners, round betting, and various other markets.
• eSports. Recognizing the growing popularity of eSports, BlueFox Casino has dedicated a section of its sportsbook to this emerging phenomenon. Players can find betting markets for popular games like Counter-Strike: Global Offensive, League of Legends, Dota 2, and more, allowing them to embrace the thrill of competitive gaming.

With its comprehensive sportsbook section, BlueFox Casino offers a well-rounded betting experience that caters to a wide range of sports enthusiasts, ensuring that there is something for everyone to enjoy.

Deposit and Withdrawal Methods at BlueFox Casino

BlueFox Casino offers a diverse range of deposit and withdrawal methods to cater to the preferences of players from various regions. Whether you prefer traditional payment options like credit/debit cards or more modern solutions like e-wallets and cryptocurrencies, BlueFox Casino has got you covered.

Deposit Methods

1. Visa
2. Mastercard
3. PayPal
4. Skrill
5. Neteller
6. Paysafecard
7. EcoPayz
8. MuchBetter
9. Bank Transfer

The minimum deposit amount at BlueFox Casino is €10, making it accessible for players with varying bankrolls. However, it’s important to note that certain payment methods may have higher minimum deposit limits set by the service providers themselves.

Withdrawal Methods

1. Visa
2. Mastercard
3. PayPal
4. Skrill
5. Neteller
6. EcoPayz
7. Bank Transfer

The casino processes withdrawal requests promptly, with most e-wallet withdrawals being processed within 24 hours. However, withdrawals to credit/debit cards or bank transfers may take longer, typically between 3-7 business days, depending on the processing times of the respective financial institutions.

Limits and Restrictions

It’s important to note that BlueFox Casino imposes certain limits on deposits and withdrawals to ensure responsible gambling practices and comply with regulatory requirements. These limits may vary based on the payment method used and the player’s account status. The maximum withdrawal limit at BlueFox Casino is set at €6,000 per month and €3,000 per week. However, players who win progressive jackpots or substantial amounts may be eligible for higher withdrawal limits upon request and verification. Additionally, BlueFox Casino charges a small fee of 1% (up to a maximum of €3) for each withdrawal transaction, regardless of the payment method used. By offering a wide range of payment options and providing clear information about limits and fees, BlueFox Casino aims to provide a transparent and convenient banking experience for all its players.

Payout Rates

When it comes to online casinos, one of the most critical factors that players look for is the payout rate or the Return to Player (RTP) percentage. The RTP represents the theoretical amount a game will pay back to players over an extended period of time. At BlueFox Casino, transparency is a priority, and they provide detailed information about the payout rates for their games. For slot games, which form the bulk of their game library, the RTP typically ranges from 94% to 98%. Some of the highest RTP slots available at BlueFox Casino include:

• Jackpot 6000 by NetEnt (98.8% RTP)
• 1429 Uncharted Seas by Thunderkick (98.6% RTP)
• Blood Suckers by NetEnt (98% RTP)

Table games, such as blackjack and roulette, also offer favorable payout rates. For example, European Roulette has an RTP of 97.3%, while some blackjack variants can have an RTP as high as 99.6% when using perfect strategy.

It’s important to note that while the RTP provides a general idea of a game’s expected payouts, it does not guarantee individual wins or losses. The actual payout for each player will depend on various factors, including luck, betting strategy, and the specific game rules. Additionally, BlueFox Casino follows standard industry practices by imposing wagering requirements on bonuses and promotional offers. These requirements determine the number of times players must wager the bonus amount or winnings from free spins before they can withdraw any associated funds. The wagering requirements at BlueFox Casino are typically set at 50 times the bonus amount or free spin winnings, which is relatively standard for the industry.

By providing transparent information about payout rates and wagering requirements, BlueFox Casino ensures that players can make informed decisions about their gameplay and manage their bankrolls effectively.

BlueFox Casino Login & Registration

BlueFox Casino offers a seamless registration process, allowing players to quickly create their accounts and start enjoying the gaming experience. Here’s a step-by-step guide to help you get started:

Sign-up Process

1. Visit the BlueFox Casino website and click on the “Join Now” or “Register” button.
2. Fill in the required personal details, such as your name, date of birth, address, and contact information.
3. Create a unique username and a secure password for your account.
4. Accept the terms and conditions, as well as the privacy policy and responsible gambling guidelines.
5. Complete the registration process by verifying your email address or providing any additional documentation required for account verification.

Logging into Your Account

1. Visit the BlueFox Casino website and click on the “Login” button.
2. Enter your username (or email address) and password.
3. If you have enabled two-factor authentication, you may be prompted to enter a verification code sent to your registered email or mobile number.
4. After successful login, you will have access to your account dashboard, where you can manage your profile, deposits, withdrawals, and gameplay.

Making a Deposit

1. Log in to your account and navigate to the “Cashier” or “Deposit” section.
2. Select your preferred payment method from the available options (e.g., credit/debit cards, e-wallets, bank transfer).
3. Enter the amount you wish to deposit and follow the on-screen instructions to complete the transaction.
4. Once the deposit is processed, the funds will be credited to your account balance, and you can start playing for real money.

Withdrawing Money

1. Log in to your account and navigate to the “Cashier” or “Withdrawal” section.
2. Select your preferred withdrawal method (it’s recommended to use the same method as your deposit).
3. Enter the amount you wish to withdraw and provide any necessary documentation or verification if requested.
4. Review and confirm the withdrawal request.
5. BlueFox Casino will process your withdrawal request, and you should receive your funds within the specified timeframe, depending on the chosen payment method.

Playing the Games

1. Browse through the game library and select the game you wish to play.
2. Many games offer a “Practice” or “Demo” mode, allowing you to try them out for free before playing with real money.
3. When you’re ready to play for real, select the appropriate game mode and stake amount.
4. Follow the game instructions and enjoy the gameplay experience.
5. Keep track of your account balance, winnings, and losses through the dedicated account section.

By following these simple steps, you can seamlessly navigate the registration, login, deposit, withdrawal, and gameplay processes at BlueFox Casino, ensuring a smooth and enjoyable gaming experience from start to finish.

BlueFox Casino App & Mobile Accessibility

BlueFox Casino has prioritized providing an exceptional mobile gaming experience for its players. While there is no dedicated mobile app available for download, the casino’s website is fully optimized for mobile devices, ensuring seamless accessibility and functionality across various platforms. The mobile version of BlueFox Casino is designed with a sleek and user-friendly interface, making navigation a breeze. The games load quickly, and the intuitive layout ensures that players can easily find their favorite titles or explore new ones with just a few taps. Additionally, the mobile sportsbook section is integrated seamlessly, allowing sports enthusiasts to place their bets conveniently on the go. The Usability Pros and Cons of BlueFox Casino Mobile Gambling are as follows.

• Pros. Responsive design, fast loading times, easy navigation, and a wide range of games available on mobile.

• Cons. No dedicated mobile app, which some players may prefer for a more native experience.

• How to Create an Account. Creating an account on the mobile version of BlueFox Casino is straightforward. Players can simply visit the website on their mobile browsers and follow the registration process, which is identical to the desktop version.
• Desktop Interface Verdict. The desktop interface of BlueFox Casino is well-designed and intuitive. The games are organized into clear categories, making it easy to find specific titles or browse by provider or game type. The overall look and feel is modern and visually appealing.
• Mobile Interface Verdict. The mobile interface of BlueFox Casino is impressive, offering a seamless and enjoyable gaming experience on the go. The responsive design ensures that the website adapts perfectly to various screen sizes, providing a consistent and user-friendly experience across different devices.
• App Preview. While BlueFox Casino does not currently offer a dedicated mobile app, the mobile website provides a highly satisfactory experience. The games run smoothly, and the interface is designed with mobile users in mind, making it easy to navigate and play on smaller screens.

Overall, BlueFox Casino’s commitment to mobile accessibility is evident, and the mobile version of the casino delivers an exceptional gaming experience. Whether players prefer to play on their desktop or mobile devices, they can expect a seamless and enjoyable time at BlueFox Casino.

Software Providers

BlueFox Casino has partnered with some of the most renowned software providers in the online gaming industry to deliver an exceptional gaming experience to its players. Here’s a closer look at the key software providers powering the casino’s game library:

• NetEnt. One of the industry giants, NetEnt is known for its high-quality graphics, innovative gameplay mechanics, and immersive themes. Players can enjoy popular titles like Starburst, Gonzo’s Quest, and the progressive jackpot slot Mega Fortune from this provider at BlueFox Casino.
• Microgaming. Microgaming is a true pioneer in the online gaming space, having developed some of the first online casino software. At BlueFox Casino, you’ll find a vast selection of Microgaming’s games, including classics like Immortal Romance and Thunderstruck II, as well as innovative new releases.
• Evolution Gaming. When it comes to live dealer games, Evolution Gaming is the undisputed leader. BlueFox Casino’s live casino section is powered by Evolution Gaming, offering players an authentic and immersive experience with professional dealers and state-of-the-art streaming technology.
• Play’n GO. Known for their creative and visually stunning games, Play’n GO is a top provider at BlueFox Casino. Players can explore a diverse range of slots, including popular titles like Book of Dead, Legacy of Dead, and the innovative Gemix game series.
• Pragmatic Play. Pragmatic Play is a relatively newer but rapidly growing software provider in the industry. At BlueFox Casino, you’ll find a selection of their vibrant and feature-rich slots, such as Sweet Bonanza, The Dog House, and Wolf Gold.

With such a diverse range of software providers, BlueFox Casino ensures that its game library remains fresh, innovative, and caters to a wide range of player preferences. Whether you’re a fan of classic slots, immersive live dealer games, or cutting-edge video slots, you’re sure to find something that piques your interest at BlueFox Casino.

BlueFox Casino Trust and Security

BlueFox Casino is committed to providing a safe, secure, and responsible gaming environment for its players. The casino operates under the strictest regulatory standards and employs advanced security measures to ensure the protection of player data and funds. Trust and transparency are at the core of BlueFox Casino’s operations, making it a reliable and trustworthy destination for online gambling.

BlueFox Casino holds licenses from two of the most respected gambling authorities in the industry: the Malta Gaming Authority (MGA) and the United Kingdom Gambling Commission (UKGC). These licenses are not only a testament to the casino’s adherence to industry best practices but also guarantee fair gameplay, secure transactions, and responsible gambling practices.

KYC and Documents

To uphold the highest standards of security and comply with anti-money laundering regulations, BlueFox Casino implements a robust Know Your Customer (KYC) process. Players are required to provide personal identification documents, such as a valid government-issued ID, proof of address, and proof of payment method, to verify their identity and prevent fraudulent activities. This process ensures that only legitimate players can access the casino’s services, safeguarding the interests of all stakeholders involved. BlueFox Casino takes great care in handling and protecting player data, utilizing advanced encryption technologies and secure servers to maintain the highest levels of confidentiality.

Safe Gambling

BlueFox Casino recognizes the importance of responsible gambling and works closely with organizations dedicated to promoting safe and healthy gaming practices. The casino has implemented various tools and resources to help players maintain control over their gambling activities. Players can set deposit limits, loss limits, and time limits to manage their spending and playing time effectively. Additionally, BlueFox Casino provides self-exclusion options, allowing players to take a break from gambling temporarily or permanently if they feel the need. The casino also provides direct links to organizations like GamCare and BeGambleAware, which offer support and resources for individuals who may be struggling with gambling-related issues. By prioritizing responsible gambling, BlueFox Casino demonstrates its commitment to creating a safe and enjoyable gaming environment for all players.

With its strong regulatory standing, robust security measures, and dedication to responsible gambling practices, BlueFox Casino stands out as a trustworthy and reputable online casino. Players can rest assured that their interests are protected, and their gaming experience is both fair and secure.

BlueFox Casino Customer Support

At BlueFox Casino, providing exceptional customer support is a top priority. The casino understands that players may encounter questions or concerns throughout their gaming journey, and they strive to address these promptly and efficiently. BlueFox Casino offers multiple channels for players to reach out to their knowledgeable and friendly support team.

The live chat support is available 24 hours a day, 7 days a week, ensuring that players can get instant assistance whenever they need it. Simply click on the chat icon, and a friendly support agent will be there to guide you through any queries or concerns you may have. For those who prefer email communication, BlueFox Casino provides a dedicated email address, [email protected], where players can send their inquiries. The support team aims to respond to all emails promptly, ensuring that no player is left waiting for an extended period. Additionally, BlueFox Casino maintains an active presence on social media platforms like Twitter, allowing players to engage with the casino and receive updates on promotions, new games, and other relevant information.

While BlueFox Casino does not currently offer phone support, the combination of live chat, email, and social media channels ensures that players have multiple avenues to reach out and receive the assistance they need. The customer support team at BlueFox Casino is well-trained and knowledgeable about the casino’s operations, games, bonuses, and promotions. They are committed to providing professional, friendly, and efficient service, ensuring that every player’s experience is as seamless and enjoyable as possible.

BlueFox Casino User Experience

Playing at BlueFox Casino is designed to be a seamless and immersive experience from start to finish. From the moment you access the website or mobile platform, you’re greeted with a sleek and modern interface that makes navigation intuitive and user-friendly. The game lobby is well-organized, allowing you to easily browse through the vast selection of games by category, provider, or simply by using the search function. Each game thumbnail provides a preview of the game’s theme and features, making it easy to find titles that appeal to your preferences.

Once you’ve selected a game, you’ll be impressed by the high-quality graphics, smooth animations, and engaging sound effects that bring the gaming experience to life. BlueFox Casino’s software partners, such as NetEnt, Microgaming, and Evolution Gaming, are renowned for their exceptional game development, ensuring that every game delivers an immersive and entertaining experience. For those who prefer a more authentic casino atmosphere, BlueFox Casino’s live dealer section is a standout feature. With professional dealers and state-of-the-art streaming technology, you can enjoy popular table games like blackjack, roulette, and baccarat in real-time, complete with the ability to interact with the dealers and other players.

Throughout your gaming session, BlueFox Casino’s user interface ensures that essential information, such as your account balance, bet history, and game rules, is easily accessible. The casino also provides handy shortcuts and tools to help you manage your gameplay, including responsible gambling features like deposit limits and self-exclusion options.

If you ever encounter any issues or have questions, BlueFox Casino’s customer support team is just a click away. The 24/7 live chat feature allows you to connect with a friendly and knowledgeable agent in real-time, ensuring that your concerns are addressed promptly and efficiently.

Overall, BlueFox Casino’s user experience is designed to provide a seamless, entertaining, and secure gaming environment that caters to players of all skill levels and preferences. With its intuitive interface, high-quality games, and responsive customer support, BlueFox Casino ensures that every gaming session is a truly enjoyable and memorable experience.

BlueFox Casino Review Summary

Since you reached this moment, then you have probably read all previous points or just you want directly to the essence. Anyway, after spending time playing at BlueFox Casino it is necessary to summarize that they offer a decent gambling experience, vital tools for responsible gaming, good overall level of quality of their services, although there are always things to be enhanced. To criticize something, BlueFox Casino can think more of developing the mobile optimization of their games, in addition to expanding the line of bonuses and promotions – these are felt somewhat limited in comparison to a number of the casino’s peers. Also, it would not be bad if BlueFox Casino added a possibility of phone customer support, although most of the issues are easily managed through the live chat – an additional option will be perceived as beneficial for the majority of customers.